How it works
The customer talks. The AI handles. Your team finishes.
One continuous flow - from the widget on your site to the overview in the app.
Step 1 · The customer · Widget
A question on your own site
The customer opens the chat widget and types in plain language. The AI answers from your knowledge base, books an appointment or files a ticket - in the customer’s language, day and night.
Step 2 · The AI
The AI turns it into work
No work needed? Done. Work needed? The AI triages: category, priority and the right person - and sends the customer a tracking link.
Answered from the KB
Booked & confirmed
Triaged & assigned
Step 3 · Your team · App
Everything in one place
The ticket is ready in the app - with a summary, similar cases and a draft reply. Heavy work on desktop, daily work on your phone too.
